Returns and Exchanges:
We want you to be happy with your purchase! If you are not satisfied with your purchase, we will accept returns of the jewelry pieces (unless noted otherwise) within 14 days of receipt. Pieces must be in "as new condition" and returned in original packing materials.
Please e-mail us first to let us know its coming. Your refund does not include shipping and insurance charges.
I guarantee all of my work for 90 days from the date of purchase to be repaired or replaced. After 90 days repair is always available; you are merely responsible for replacement parts and shipping costs.I must receive an email letting me know there is a problem.
Shipping and handling costs are $8.50
For returns and exchanges, please send item boxed to:
Brenvin.com
PO Box
A Note About General Jewelry Care
Handmade beaded jewelry is made with high quality
precious metals and gemstones, but it requires some
TLC in order to give you a life time of wearing
pleasure.
Here are some simple care suggestions:
Always avoid contact with chemicals, such as
Household cleansers, hair spray, perfume, pool and
sea water.
Don't wear your jewelry to bed or to the gym, whilst
swimming or doing household chores.
Silver jewelry is notorias for tarnishing or when
left out in the open air. Place pieces in a plastic
bag to slow this process down.
You can purchase 3m anti-tarnish strips to help keep
your silver jewelry looking shinny.
Shipping Policy:
All US Postal Insured Mail orders will be shipped
within 3 days of your order unless we contact you
otherwise.
Custom orders (custom lengths or any other special
order) may take up to 2 weeks to create. We wrap, box
and ship US Postal Insured Mail (unless you indicate
otherwise).
All orders received on Saturday or Sunday will be
shipped out on Monday, unless there is a holiday in
which USPS is closed.
For all continental US orders under $100.00, US Postal
Insured Mail shipping and insurance is $5.00 per
address.
All orders over $100.00 US Postal Insured Mail
shipping and insurance is FREE
Item descriptions:
We strive to describe, image, and represent each piece
offered in an accurate manner. No two items are
exactly the same, bead colors may vary.
Please contact us if you have any questions.